OFFRES D'EMPLOI

RESPONSABLE DE FRONT DESK EN RÉCEPTION

Nous recherchons un responsable de front desk en réception au profil dynamique, doté d’une bonne capacité de résolution et assurant un excellent service à la clientèle pour l’un de nos hôtels de Lanzarote.

Ses principales fonctions seront les suivantes :

• S’assurer du respect des procédures et des standards de la compagnie.
• Connaître les techniques d’upselling.
• Superviser et coordonner l’exécution des normes fixées par la Direction.
• Répondre aux plaintes et réclamations des clients en cas de besoin.
• Veiller à la prise en charge continue des clients, à l’utilisation des normes de politesse ainsi qu’à la propreté et la bonne image générale du service.

• Organiser les horaires de travail du personnel de réception et traiter toutes les questions touchant au travail qui pourraient se poser.

Expérience minimum : 

• Expérience minimum de 2 ans à un poste similaire.

Exigences minimums requises

• Formation en réception
• Bonne maître de l’anglais, de l’allemand et du français
• Capacité de leadership, communication et travail en équipe
• État d’esprit positif 

Les connaissances suivantes seront  appréciées (non indispensables) :

• Bureautique
• Prévention des risques professionnels et urgences
• Normes ISO 9001 et 14001

Localisation du poste : Playa Blanca - Lanzarote

F&B DEPARTMENT MANAGER

THB hotels is seeking to recruit an F&B Department Manager for the THB Dos Playas hotel in Cala Rajada (Mallorca).

The ideal candidate is a responsible and motivated person, with excellent team organisation and supervision skills, interested in learning and developing their career with us.  

• Minimum qualification
  Not required

• Minimum experience
  Same or similar position

• Minimum requirements
  Languages: German, English

• Vacancy location:
  Cala Rajada (Mallorca).

• Working hours:
  Full time

CHIEF MAINTENANCE TECHNICIAN

We are seeking to recruit a Chief Maintenance Technician for a 4 star hotel in Playa Blanca. The ideal candidate will be a dynamic person with good teamworking and problem-solving skills.  

The principal functions are as follows:

To assemble, maintain and repair equipment, machinery and installations for refrigeration, air conditioning and heating, water, gas and fuel, in compliance with the regulations in force and health and safety standards.

To draw up the preventive maintenance plan.

To supervise corrective maintenance actions.

To ensure the good working condition of machinery, tools and work equipment.

To clean and inspect the swimming pools and carry out the tasks included in the legionnaire’s disease prevention plan.

To monitor consumption and correct waste sorting.   

Minimum experience: 

• Preferably 2 years as a tourist accommodation technician or officer 

Minimum requirements

• Preferably a job-related qualification   

• Training in legionnaire’s disease

• Training in swimming pool maintenance  

• Teamwork skills
• Planning and organisational skills

A knowledge of one or more of the following will be considered an advantage (not essential):  

• Emergency and Occupational Risk Prevention  
• ISO 9001 and 14001 standards

Vacancy location: Playa Blanca - Lanzarote

Working hours: Full time indefinite contract  

CHEF DE PARTIE

We are seeking to recruit a Chef de Partie. The ideal candidate will be a dynamic person with good teamworking skills, the ability to adapt to new proposals,  with initiative in order to contribute suggestions and ideas for improvements.  

The principal functions are as follows:

To prepare the corresponding station  

To monitor and ensure that the corresponding station operations run smoothly 

To distribute, manage and organise the work of his/her assistants for the preparation of the station dishes

To supervise the work of the station team members

To maintain an ongoing flow of communication with the Head Chef

To prepare and complete the station dishes

To set up and present the items requested

To the assigned station clean and tidy at all times

To monitor the condition of the machinery used in his/her station  

Minimum experience: 

• Preferably 2 years as a Chef de Partie or Chef in hotels    

Minimum requirements

• Training in food hygiene and allergens  
• Training in HACCP  

• Preferably a cookery qualification  

• Teamwork skills
• Planning and organisational skills

A knowledge of one or more of the following will be considered an advantage (not essential):  

• Emergency and Occupational Risk Prevention

• ISO 9001 and 14001 standards

Vacancy location: Playa Blanca - Lanzarote

Working hours: Full time indefinite contract  

AUTRES