- Learning to protect. Countless individuals have put their lives at risk to make sure we have everything we need in ours. Medical staff, drivers, the police and civil defence forces, supermarket workers…they are the real heroes of this pandemic and we will be eternally grateful to them.
Our small contribution to the cause took the form of materials donated to hospitals and the decision to open the THB Mirador Hotel to medical staff who wished to avoid infecting their family members in their homes. Protecting the people that matter to us.
Since 1st April the hotel has been honoured to play host to some very special guests who we have worked hard to care for and pamper. It’s the least we can do: they deserve all this and much more.
- Learning to say thank you. After the long, taxing days our new guests have to face, we wanted to find a special way of expressing our gratitude for everything they do. We wanted to put a smile on their face even at the hardest of times, giving them a boost of joy. So what did we come up with?
Just for a while, we decided to swap their PPEs (Personal Protective Equipment) for our own EHEs (Endless Happiness Equipment). On their arrival at the hotel they received a small THB hotels kit with all the necessary ingredients for the holiday they deserve when all this is over.
The thrill of seeing those smiles of surprise and delight, the tears in their eyes on receiving those letters written from the heart and the messages of sheer gratitude is a feeling that will remain with us forever. Undoubtedly that has been our greatest gift. So a big thank you to all of you for that.
- Learning to appreciate life’s small pleasures. Something as simple as having the freedom to go out for a walk, or spend a day out at the beach or in the countryside. The aromas of spring, summer and the sea. Closing your eyes and feeling the breeze and the sunshine, enjoying the sense of calm, free from all fears. Missing those get-togethers with friends and family, hearing their laughter close-up and toasting life, all together. And more than anything else, the value of hugging our loved ones in a long, heartfelt embrace.
- Learning to adapt. For our own sake, as well as that of everyone else, we’ve had to put on hold the urge to go out, to visit family and get back to our normal routine. Our immediate future involves getting used to this new reality, with its new protocols and safety measures. It’s more important than ever to adhere to the recommendations issued by the authorities so that our example and sense of responsibility will ensure that all this will soon be over. We trust it will become just another chapter in our lives, a story to be told and a distant memory.
We will soon be back, stronger and more determined than ever to offer you the holiday of your lifetime. We are working on new safety measures and updating our protocols to guarantee you the confidence and sense of security we all need at this time.
A big thank you for everything and we look forward to seeing you very soon.
The THB hotels Management Team.