Our booking policy and official terms and conditions of payment

Today we will be providing you with details of our booking policy and THB Hotels’ official terms and conditions of payment.

Flexible payment options and total confidence for our customers have always been key factors in our commitment to offering you full assurance and facilities when arranging your stay with us. Over the years, our consolidated terms and conditions have remained unchanged.

THB HOTELS RENEWS ITS ISO 9001 AND 14001 CERTIFICATES | THB GRAN PLAYA RECEIVES THE TRAVELIFE GOLD CERTIFICATE

THB HOTELS SPONSORS THE SPARTAN RACE MALLORCA AND THE LLEVANT PADEL TOUR

THB HOTELS MAKES A DONATION TO THE TURSIOPS ASSOCIATION FROM ITS BOXING DAY

Each year, here at THB hotels we launch a campaign to mark Boxing Day. The aim is to obtain donations for good causes of all kinds. In our case, we collaborate with the Tursiops Association as part of our drive to care for the environment.  

BOOK YOUR 2023 HOLIDAYS NOW

Our resolution for 2023 is for you to enjoy an unforgettable holiday at your favourite THB hotel.

WE SEE OUT 2022 AND WELCOME IN 2023

THB TROPICAL ISLAND AND THB ROYAL RECEIVE THE "TRAVELIFE GOLD" CERTIFICATE

The THB Tropical Island**** and THB Royal**** hotels in Playa Blanca (Lanzarote) have been awarded the “Travelife Gold” certificate.

OUR COMMITMENT TO RESPONSIBLE TOURISM

Here at THB hotels we know just how important it is to care for the environment, which is why, year after year, we continue to consolidate our commitment to the planet with a series of actions aimed at promoting responsible tourism.

THE THB BAMBOO ALCUDIA, A NEW FOUR-STAR HOTEL FOR THE THB hotels CHAIN

Following its latest addition, the THB Bamboo Alcudia, THB hotels now has 11 properties on Mallorca, bringing the total number of hotels to 18. 

Situated in the well-known town of Alcudia, this fully renovated four-star hotel will boast a brand new look when it opens on 19^th May 2023.  

Dual Vocational Training in Culinary Studies – THB College 2020-2022 Graduation

THB College was set up in 2017 as a revolutionary tool for managing talent at THB hotels. We channel major efforts and creativity into fomenting the development of all our work teams and in training the professionals of the future.  

NEW GASTRONOMY GARDENS AT THE THB MARÍA ISABEL AND THB ROYAL

As part of our drive to introduce improvements and boost efficiency, the facilities at the THB María Isabel on Mallorca and THB Royal on Lanzarote now feature gastronomy gardens.

THB FLORA RECEIVES "TRAVELIFE GOLD" CERTIFICATION

The THB Flora***, situated in Puerto del Carmen (Lanzarote), has received "Travel Life Gold" certification. This internationally renowned standard certifies the chain’s commitment to minimising the environmental impact of its activity, whilst guaranteeing outstanding quality and ongoing improvements to its services. Travelife provides an attainable, cutting-edge certificate that enables you to assess, verify and communicate your sustainability-related achievements.

THE THB ROYAL HOTEL ON LANZAROTE, VOTED BEST MARMARA CLUB OF THE 2021-2022 WINTER SEASON BY CUSTOMERS

In March, the THB Royal Hotel received the NPS award for the Best Marmara Club of the 21-22 Winter Season. The award is based on the Net Promoter Score or NPS, a tool used to measure customer satisfaction, ratings for hotel services and their level of recommendation.  

THB HOTELS JOINS THE CÁRITAS SOLIDARITY ROOM INITIATIVE

We work hard to ensure our Corporate Social Responsibility Programme includes lots of solidarity actions that help our planet and society.  

New sports sponsorship: Endurance THB hotels Sport Club

OFFICIAL HANDOVER OF OUR BOXING DAY CAMPAIGN DONATION. BOXING SEA CARE.

OUR RESOLUTIONS FOR 2022

The New Year always brings a list of resolutions for the goals we want to achieve over the next 12 months. 

THANK YOU 2021 AND WELCOME TO OUR NEW DESTINATION: THE COSTA DEL SOL

WE CELEBRATE THE INTERNATIONAL DAY OF CLIMATE ACTION

Coinciding with the anniversary of its founding, the UN declared 24^th October the International Day of Climate Action. The main aim of this event is to raise awareness among the population of the devastation climate change is wreaking on our planet.    

WE LAUNCH YOUR GOLF AND HOTEL PACKAGES ON MALLORCA AND IBIZA

Holidays and Golf on Mallorca and Ibiza, the perfect plan!  

More and more golf enthusiasts are choosing Mallorca and Ibiza as their favourite holiday destinations. The warm temperatures and 300 days of sunshine that bathe the islands each year make them the perfect choice for enjoying this sport.  

WE JOIN INTERNATIONAL COASTAL CLEANUP DAY

Marine debris travels too. More than 8 million items of litter end up in the sea each day.  

International Coastal Cleanup Day takes place around the world on the third Saturday in September. More than 157 countries and 18 million volunteers have joined this cause, participating in a day that aims to achieve one of the greatest challenges facing us today: Cleaning up our planet!    

THB HOTELS WORKING FOR SOCIAL AND LABOUR INCLUSION WITH PUPILS FROM THE APROSCOM FOUNDATION

THB hotels is working with the Aproscom Foundation as part of our commitment to Training and Corporate Social Responsibility, and in order to guarantee the preparation and inclusion of people with differing support needs in real workplace situations. Through this agreement, the pupils on the Catering Assistants Course can carry out their work placements at the chain’s hotels.

The THB ROYAL hotel on Lanzarote receives its fourth star

Students from THB College visit a winery as part of their dual training programme.

ALL THB hotels are now OPEN

WE RENEW OUR ISO 9001 AND 14001 CERTIFICATIONS

THB hotels joins the “Committed Companies, Companies with Values” network, included in the “Companies that Help” programme.

THANK YOU FOR PLACING YOUR CONFIDENCE IN THB HOTELS

THB HOTELS MASKS EQUIVALENT TO FFP2 STANDARD

THB HOTELS’ CORPORATE CARBON FOOTPRINT FALLS BY 19% IN 2019

World Day for the Reduction of CO2 Emissions, also known as the World Day for Action against Global Warming, is a United Nations (UN) initiative held annually on 28^th January. An important date on the calendar in terms of taking decisions that will promote the care of our planet, informing and raising awareness among society regarding the impact humans have on the environment and which is reflected in our carbon footprint.     

SUPPORT FOR THE FOOD BANK

TOYS FOR ALL

INTERVIEW WITH ROBERTO LISBOA, THB COLLEGE STUDENT

THB hotels welcomes a new member to the family

Since March, we have been going through a period of uncertainty and bad news. Yet in the midst of all this adversity, and whilst improving and adapting to current and future changes, here at THB hotels we are continuing to look ahead to the future. And today, we are delighted to be able to share some really good news with you:   

THB hotels is welcoming a new member to the family. The THB Gran Bahía hotel and apartments is the latest addition to the company.  

The finishing touch to a perfect stay at thbhotels.com

WE’RE BACK!

THE VOICES OF OUR HEALTH WORKERS

LESSONS FOR LIFE IN TIMES OF DIFFICULTY

SUPPORT FOR LOCAL COMMUNITIES IN THESE DIFFICULT TIMES

THB ROYAL RECEIVES THE TRAVELIFE GOLD AWARD

COMMITTED TO THE OCEANS AND THE PLANET

A EURO TO PROTECT THE OCEANS

II GRADUATION OF DUAL THB COLLEGE TRAINEES

Still making great memories together

OUR ECO FRIENDLY ACTIONS

Check out our brand new APP!

THB hotels receives an award for Business of the Year 2019

ECO FRIENDLY INITIATIVES WITH TRAVELIFE CERTIFICATION

COMMITTED TO THE PLANET

THB hotels opens its Dual training cookery school in collaboration with the Balearic Islands School of Tourism (ETB)

THB hotels & CEAMAR

A THB HOTELS NUMBER PLATE FOR A NEW KICICLO

CAN WE HELP? LET’S TALK

WORKING TOGETHER TO CUT CONSUMPTION OF DISPOSABLE PLASTIC

SEE YOU AT FITUR

Marine litter travels too

2018 EDITION OF THE ‘KILO’ FOOD DONATION CAMPAIGN

THANK YOU 2018. 2019: SET TO BE BETTER THAN EVER

THE FIRST CLASS OF THB COLLEGE’S DUAL PROFESSIONAL TRAINING PROGRAMME

HOW WE SAVE ENERGY AT THB HOTELS

Countless rooms and other spaces, an endless succession of people coming and going...energy efficiency is a major challenge for any hotel, but here at THB hotels  it is one of our core priorities.

We are clearly living in critical times, with constant warning signs of the impact human activity is having on our planet. It is therefore increasingly important to raise awareness of these problems and halt this unfortunate negative trend.

THB HOTELS AND ITS COMMITMENT TO SPORT

The very nature of sport makes it an excellent means of passing on values. Sport has the ability to stir deep emotions and feelings, but it is also a great way of learning core principles that can be applied to our daily, social, family and working lives. 

At THB hotels we identify closely with many of the positive values sport transmits, including the following:  

NEW EXCLUSIVE BENEFITS

‘Exclusive’: a privilege or right whereby a person or business can do something that others cannot.

Yet at THB Hotels we have taken the meaning of ‘exclusive’ one stage further, and have come up with the following definition:

WORKING FOR MORE RESPONSIBLE CONSUMPTION

What is responsible consumption?

When choosing products we should always ask ourselves under what kind of human and working conditions they are made.

Conscious and responsible consumption, compatible with the conservation of nature and aimed at promoting eco-friendly activities, can make a major contribution to both society and the environment and is a crucial element for market change.

QUALITY AND ENVIRONMENTAL POLICY

Right from the start, here at THB hotels we have been aware that our tourist activity takes place in prime locations and focuses on providing our customers with ongoing personalised service.

ECOFRIENDLY NEWS

THB hotels, as part of its commitment to improving and raising environmental awareness, has introduced the use of ozonated water in its establishments.

The use of ozonated water eliminates the need to use chemical products in cleaning processes, and also guarantees practically unbeatable standards of hygiene.

Our booking policy and official terms and conditions of payment

Today we will be providing you with details of our booking policy and THB Hotels’ official terms and conditions of payment.

Flexible payment options and total confidence for our customers have always been key factors in our commitment to offering you full assurance and facilities when arranging your stay with us. Over the years, our consolidated terms and conditions have remained unchanged.

EUROPE DID YOU KNOW...?

On the 9th of May Europe Day is celebrated on the anniversary of the "Schuman declaration".
Here, we leave you with some curious facts about our continent:

WORLD BICYCLE DAY

World Bicycle Day is celebrated on 19th April with the aim to promote the use of this mode of transport, improve the rights of cyclists and highlight the health and environmental benefits associated with cycling.

ITB BERLÍN 2018

For another year, the ITB Berlin 2018 is transformed into the international meeting point for the tourism sector. It is undoubtedly the central forum for communication and marketing and, above all, the largest and most visited travel service fair in the travel industry.

TERMS AND CONDITIONS CONTEST #IAMATHBCHOSEN

1.    You do not need to purchase anything to enter and/or win.
2.    Participants have to be 18 years and older. 
3.    DURATION OF COMPETITION: The #iamathbchosen competition from THB hotels begins at 5pm GMT+1 on 8th January 2018 and ends at 10am GMT+1 on 29th January 2018. 
4.   PRIZE: THB hotels will reward the winner with a (1) 5-night (5) stay for two (2) at a hotel in the company hotel chain under a Board and Breakfast basis, subject to availability in 2018. 

THB HOTELS CREATE THE ECOFRIENDLY BRAND SO THAT YOU CAN ENJOY A HEALTHY HOLIDAY IN OUR ENVIRONMENTALLY FRIENDLY HOTELS.

At THB hotels we work every day in a sustainability programme that promotes practices that respect the environment. All the hotels in the company meet sustainability criteria and actively participate in programmes that care for the environment.

THB HOTELS & ELENA MASTERCHEF 5

En THB hotels nos consta que el olor a comida casera y recién hecha es de lo más relajante. Y con la intención de haceros la vuelta al cole, al trabajo y a la rutina mucho más fácil os traemos una receta de lo más rica, sana y lo más importante: sencillísima.

VISIT OUR BLOG AND… DISCOVER!

The best beaches in Lanzarote, advice for celebrating your wedding on the beachfront, a trip discovering Majorca’s most typical dishes, the bohemian shops of Ibiza and the best coves in Majorca are some of the things you will find in our blog.

FIGURATIVE ART EXHIBITION IN THE HOTEL THB LOS MOLINOS

From 2nd August you will discover a fantastic Figurative Art exposition at our THB Los Molinohotel in Ibiza. Organised by Tándem Art, the best figurative artists will unite to display their work in the best possible setting. 

OPENING THB NAECO IBIZA

Last Thursday 15th June we celebrated the opening of our new hotel THB Naeco Ibiza****

Last Thursday 15th June we celebrated the opening of our new hotel THB Naeco Ibiza****

30TH ANNIVERSARY COCKTAIL

At THB hotels we recently celebrated our 30th anniversary with lots of enthusiasm. On the past 1st June, we organised a cocktail party at our THB María Isabel hotel in Majorca to express our gratitude to the travel agents and local tour operators for so many years of collaboration.

Visit our Facebook page for all the photos of this event. Visit our Facebook page for all the photos of this event.