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COMMITTED TO SOCIETY AND THE ENVIRONMENT

For us at THB hotels, Corporate Social Responsibility represents a major commitment to society and the environment, requiring a responsible and ethical management model that extends to all our business activities and relations with the company’s external and internal customers. Our goal is none other than to contribute to building a fairer and more equal society that shares a strong awareness of the need to protect and care for the environment. 

For many years now, THB hotels has been collaborating actively on a number of social and environmental projects, working closely with not-for-profit associations, hospitals, NGOs and sports teams, etc., that contribute to the sustainable and human development of our properties.   

In our drive to help society and the environment, we are helped by collaborators, suppliers, customers and THB employees who allow us to guarantee the success of all the projects we are involved in. 

 

Download our Sustainability Report. 2021 Annual Report.

 

 

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OUR PHILOSOPHY

THB hotels' philosophy of action includes the following commitments:

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  • COMMITMENT TO COMPLIANCE WITH ALL REQUIREMENTS

    whether legally or voluntarily acquired by the organization, that apply to us by reason of our activity, both in the sphere in which our services are offered and in the environmental sphere of our activities.

    COMMITMENT TO IMPROVING GUEST SATISFACTION

    providing our finest services every day and tailoring them to guests needs.

    COMMITMENT TO THE PERFORMANCE

    of our work through management that guarantees continuously improving services, action methods relations with guests and interested parties through periodic revisions of our quality and environment objectives.

    COMMITMENT TO RESPECT THE ENVIRONMENT

    through actions and measures that aim to prevent any type of pollution that may be generated in the performance of our activity and emphasize monitoring of significant environmental aspects.

    UNDERTAKING FOR THE PROGRESSIVE INTRODUCTION OF IMPROVEMENTS RELATED TO HOTEL CIRCULARITY

    Acting in key areas including energy, water management and the incorporation of locally sourced produce, reducing and improving waste management and putting materials to maximum use.

    COMMITMENT TO PROTECT EMPLOYEES’ RIGHTS

    Abiding by their collective agreements and guaranteeing their rights to affiliation and representation.

    COMMITMENT TO ENSURE A SAFE AND PLEASANT ENVIRONMENT

    For our customers, employers and collaborators based on actions designed to guarantee safety in the workplace and health protection when carrying out our activities.

    COMMITMENT TO ENGAGE IN THE PROTECTION OF HUMAN RIGHTS

    In the event of any form of abuse, and in particular to apply actions to protect minors against possible incidents of sexual exploitation.

    COMMITMENT TO ENGAGE WITH THE LOCAL COMMUNITY

    With initiatives aimed at the dissemination of culture and traditions as well as improving and developing the economy.

    Can Picafort, September 2022Francisco Miralles

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    Learn about our responsible actions that help the environment and society:

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  • NOVEMBER

    28

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    THB hotels SPONSORS PLAYA BLANCA’S FIRST WOMEN’S FOOTBALL CLUB

    Here at THB hotels we know just how important wellness is for our society and we are therefore committed to promoting sport combined with an active and healthy lifestyle. As part of this conviction, we work hard to provide visibility and support for the local communities in our destinations.

    more information

    NOVEMBER

    21

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    OUR COMMITMENT TO RESPONSIBLE TOURISM

    Here at THB hotels we know just how important it is to care for the environment, which is why, year after year, we continue to consolidate our commitment to the planet with a series of actions aimed at promoting responsible tourism.

    more information

    SEPTEMBER

    13

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    Dual Vocational Training in Culinary Studies – THB College 2020-2022 Graduation

    THB College was set up in 2017 as a revolutionary tool for managing talent at THB hotels. We channel major efforts and creativity into fomenting the development of all our work teams and in training the professionals of the future.  

    more information

    JUNE

    02

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    NEW GASTRONOMY GARDENS AT THE THB MARÍA ISABEL AND THB ROYAL

    As part of our drive to introduce improvements and boost efficiency, the facilities at the THB María Isabel on Mallorca and THB Royal on Lanzarote now feature gastronomy gardens.

    more information

    MAY

    12

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    THB FLORA RECEIVES "TRAVELIFE GOLD" CERTIFICATION

    The THB Flora***, situated in Puerto del Carmen (Lanzarote), has received "Travel Life Gold" certification. This internationally renowned standard certifies the chain’s commitment to minimising the environmental impact of its activity, whilst guaranteeing outstanding quality and ongoing improvements to its services. Travelife provides an attainable, cutting-edge certificate that enables you to assess, verify and communicate your sustainability-related achievements.

     

    more information

    MARCH

    23

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    THB HOTELS JOINS THE CÁRITAS SOLIDARITY ROOM INITIATIVE

    We work hard to ensure our Corporate Social Responsibility Programme includes lots of solidarity actions that help our planet and society.  

    more information

    MARCH

    17

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    New sports sponsorship: Endurance THB hotels Sport Club

    Here at THB hotels we are fully aware of the vital role sport plays in a healthy lifestyle and the importance of supporting local clubs, helping their projects to grow.

    more information

    FEBRUARY

    14

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    OFFICIAL HANDOVER OF OUR BOXING DAY CAMPAIGN DONATION. BOXING SEA CARE.

    Each December for several years now, THB hotels has run a campaign to raise money for good causes, following the spirit of the Boxing Day tradition. This initiative is part of our efforts to care for our environment. 

    more information

    JANUARY

    26

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    OUR RESOLUTIONS FOR 2022

    The New Year always brings a list of resolutions for the goals we want to achieve over the next 12 months. 

    Here at THB hotels, we have come up with our own list of objectives. We know that they have to be specific (defined in a clear and precise manner), realistic, quantifiable and above all, motivating.  more information

    OCTOBER

    21

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    WE CELEBRATE THE INTERNATIONAL DAY OF CLIMATE ACTION

    Coinciding with the anniversary of its founding, the UN declared 24th October the International Day of Climate Action. The main aim of this event is to raise awareness among the population of the devastation climate change is wreaking on our planet.    

    more information

    SEPTEMBER

    15

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    WE JOIN INTERNATIONAL COASTAL CLEANUP DAY

    Marine debris travels too. More than 8 million items of litter end up in the sea each day.  

    International Coastal Cleanup Day takes place around the world on the third Saturday in September. More than 157 countries and 18 million volunteers have joined this cause, participating in a day that aims to achieve one of the greatest challenges facing us today: Cleaning up our planet!    


    more information

    AUGUST

    04

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    THB HOTELS WORKING FOR SOCIAL AND LABOUR INCLUSION WITH PUPILS FROM THE APROSCOM FOUNDATION

    THB hotels is working with the Aproscom Foundation as part of our commitment to Training and Corporate Social Responsibility, and in order to guarantee the preparation and inclusion of people with differing support needs in real workplace situations. Through this agreement, the pupils on the Catering Assistants Course can carry out their work placements at the chain’s hotels.

    more information

    JUNE

    28

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    Students from THB College visit a winery as part of their dual training programme.

    As part of their Dual training programme, students at the THB College had the opportunity to visit the Blanca Terra winery on Mallorca and learn about the world of wine in the best way possible – first hand from the professionals working there. They were also treated to a guided tour of the winery facilities and an insight into the various processes involved in winemaking.  more information

    MAY

    27

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    WE RENEW OUR ISO 9001 AND 14001 CERTIFICATIONS

    Here at THB hotels, we work hard each year to ensure that our hotels meet the standards required for ISO 9001 and ISO 14001 certifications. And the reason for those efforts? They are the best-known ISO standards in the world, implemented by more than a million organisations in no fewer than 178 countries.  


    more information

    APRIL

    26

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    THB hotels joins the “Committed Companies, Companies with Values” network, included in the “Companies that Help” programme.

    The COVID-19 pandemic has led to an unprecedented crisis that is having a devastating impact on companies and their employees. more information

    JANUARY

    28

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    THB HOTELS’ CORPORATE CARBON FOOTPRINT FALLS BY 19% IN 2019

    World Day for the Reduction of CO2 Emissions, also known as the World Day for Action against Global Warming, is a United Nations (UN) initiative held annually on 28th January. An important date on the calendar in terms of taking decisions that will promote the care of our planet, informing and raising awareness among society regarding the impact humans have on the environment and which is reflected in our carbon footprint.     

    more information

    JANUARY

    15

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    SUPPORT FOR THE FOOD BANK

    Last December, the Inca Rotary Club launched a money-raising campaign via the kukumiku.com platform. This association works to obtain funds to buy food, clothing and medicines to help a number of organisations and foundations, which then distribute these basic items to the people who so desperately need them in these difficult times.  more information

    JANUARY

    11

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    TOYS FOR ALL

    Christmas is always a very special time of year, especially for little ones, who can hardly contain their excitement as they eagerly await the arrival of Father Christmas or the Three Wise Men loaded down with presents. Gifts that once opened, are often put aside and forgotten. Precisely for that reason it is important to realise and make sure our children know that there are many others just like them who need our help. Our “sharing and donating toys” action that takes place during this season, brings joy and happiness to many children. more information

    JANUARY

    05

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    INTERVIEW WITH ROBERTO LISBOA, THB COLLEGE STUDENT

    THB College’s Dual Training programme is designed to boost skills acquisition, employability and job opportunities for young people. The aim is to create a talent pool of “student-employees” who can continue their academic training, delivered by THB College, whilst continuing to work at the establishments that make up the THB hotels chain. more information

    JANUARY

    13

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    THB ROYAL RECEIVES THE TRAVELIFE GOLD AWARD

    IN 2019 THE NUMBER OF THB HOTELS HOLDING TRAVELIFE GOLD CERTIFICATION ROSE TO THREE, PROOF OF THE CHAIN’S FULL COMMITMENT TO RESPONSIBLE SUSTAINABILITY MANAGEMENT, THE ENVIRONMENT AND ITS EMPLOYEES’ SOCIAL AND LABOUR RIGHTS. more information

    JANUARY

    07

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    COMMITTED TO THE OCEANS AND THE PLANET

    This is the second year that THB hotels has donated to the scientific organisation CEAMAR the takings obtained in 2019 for the euro we ask our guests to give for any extra beach towel washes during their stay with us. CEAMAR carries out the vital mission of protecting our oceans and sea life. It also conducts research and runs educational and dissemination projects for the conservation of cetaceans, sea turtles and their habitats. more information

    DECEMBER

    02

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    A EURO TO PROTECT THE OCEANS

    At the THB hotels on Majorca and Lanzarote, guests are charged €1 if they require a fresh towel for the pool. This token charge symbolises the cost of washing a towel, and is intended to prevent unnecessary washes. more information

    MAY

    20

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    COMMITTED TO THE PLANET

    Here at THB hotels we are increasingly committed to promoting the sustainable development of our destinations. Saving water, energy efficiency, cutting down waste and recycling, protecting the autochthonous and endemic flora and fauna of our destinations, respecting the local culture and environment are the core values underlying our actions in the area of Corporate Social Responsibility. more information

    APRIL

    24

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    THB hotels & CEAMAR

    At THB hotels we are increasingly aware of the need for corporate social responsibility and a firm commitment to caring for the environment.

    In line with our environmental strategy for the next few years, we are turning our commitments into specific actions. more information

    MARCH

    22

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    A THB HOTELS NUMBER PLATE FOR A NEW KICICLO

    Our Kiciclo rolls into Son Espases Hospital!

    So what exactly is a Kiciclo? Basically, this new and ingenious invention is a tricycle with a built-in drip, so that littles ones can have fun zipping along the hospital corridors and receive their treatment at the same time. A clever solution for a challenging situation that adds an extra dose of optimism. more information

    FEBRUARY

    20

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    WORKING TOGETHER TO CUT CONSUMPTION OF DISPOSABLE PLASTIC

    Here at THB hotels we are working to eliminate disposable plastic from all our hotels as well as our head offices in order to reduce plastic contamination. more information

    DECEMBER

    19

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    Marine litter travels too

    Here at THB hotels we are increasingly aware of our responsibility to the environment.
    Based on the environment action plan we have drawn up for the coming years, we are determined to convert our undertakings into specific measures. more information

    NOVEMBER

    05

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    2018 EDITION OF THE ‘KILO’ FOOD DONATION CAMPAIGN


    When it comes to contributing to our society, THB hotels will always be there to lend a helping hand.

    This year, THB hotels has once again joined forces with Majorca’s Hotel Business Federation to take part in the Hotel Sector’s Food Donation campaign. This action is intended to collect food from member establishments for donation to the Food Bank and their later distribution to soup kitchens or directly to families in need. more information

    OCTOBER

    12

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    THE FIRST CLASS OF THB COLLEGE’S DUAL PROFESSIONAL TRAINING PROGRAMME

    Here at THB hotels we are fully aware that staff training makes a real difference.

    Indeed, THB hotels has maintained an ongoing commitment to our employees’ career growth and development within the chain, focusing particularly on talent management as well as the need to identify and train the professionals that will guarantee the company’s continued future success.

    One of the consequences of our commitment to training was the 2016 launch of our THB College project.

    more information

    OCTOBER

    04

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    HOW WE SAVE ENERGY AT THB HOTELS

    Countless rooms and other spaces, an endless succession of people coming and going...energy efficiency is a major challenge for any hotel, but here at THB hotels  it is one of our core priorities.

     


    We are clearly living in critical times, with constant warning signs of the impact human activity is having on our planet. It is therefore increasingly important to raise awareness of these problems and halt this unfortunate negative trend.

    more information

    SEPTEMBER

    28

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    THB HOTELS AND ITS COMMITMENT TO SPORT

    The very nature of sport makes it an excellent means of passing on values. Sport has the ability to stir deep emotions and feelings, but it is also a great way of learning core principles that can be applied to our daily, social, family and working lives. 

     

    At THB hotels we identify closely with many of the positive values sport transmits, including the following:  

    more information

    AUGUST

    21

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    WORKING FOR MORE RESPONSIBLE CONSUMPTION

    What is responsible consumption?

    When choosing products we should always ask ourselves under what kind of human and working conditions they are made.


    Conscious and responsible consumption, compatible with the conservation of nature and aimed at promoting eco-friendly activities, can make a major contribution to both society and the environment and is a crucial element for market change.

    more information

    AUGUST

    16

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    QUALITY AND ENVIRONMENTAL POLICY

    Right from the start, here at THB hotels we have been aware that our tourist activity takes place in prime locations and focuses on providing our customers with ongoing personalised service.

    more information

    JUNE

    12

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    ECOFRIENDLY NEWS

    THB hotels, as part of its commitment to improving and raising environmental awareness, has introduced the use of ozonated water in its establishments.


    The use of ozonated water eliminates the need to use chemical products in cleaning processes, and also guarantees practically unbeatable standards of hygiene.

    more information
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