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THB hotels achieves excellence: ISO 9001 and 14001 certification for five of our hotels
MARCH
07
We are proud to share the exciting news that five of our hotels have received the prestigious ISO 9001 and 14001 certifications. This achievement reflects our ongoing commitment to excellence in environmental and quality management, underpinning our determination to ensure the satisfaction of our customers as well as sustainability.
The THB Gran Bahía**** (Can Picafort), THB Sa Coma Platja**** (Sa Coma), THB Felip**** (Porto Cristo), THB Bamboo Alcudia**** (Puerto de Alcudia) on Mallorca and the THB San Fermín*** (Benalmádena) in Malaga, have demonstrated their dedication to excellence by meeting the strict requirements of these international standards. These certifications not only acknowledge the quality of our service, but also our environmental responsibility.ISO 9001: Quality ServiceThe ISO 9001 standard is intended to support organisations when implementing a quality management system. It acts as an essential tool that guides us in defining standards and improving procedures in order to deliver services of the highest quality that will meet our customers’ expectations. This certification is focused mainly on the areas of risk management, ongoing improvements, customer satisfaction and the capacity to provide products and services that satisfy internal and external requirements.These elements are an essential aspect of regulated quality, ensuring that organizations have efficient processes designed to meet their customers’ needs and expectations. Likewise, they contribute to minimising risks and maximising the quality of the products and services they offer.ISO 14001: Environmental commitmentISO 14001 certification enables us to drive our commitment to environmental sustainability. Our hotels work hard to minimise their impact on the environment, introducing eco-friendly practises and raising environmental awareness among both our staff and our esteemed guests.ISO 14001 certification simplifies the process of implementing environmental management systems in companies, providing a standardised framework that acts as a guide when overseeing their environmental impact. In order to obtain this certification, we set the following goals:- - To contribute to the conservation of the environment for current and future generations.
- - To effectively reduce waste generation.
- - To promote energy savings.
This achievement is added to those already obtained by our hotels and corporate offices on Mallorca had already obtained:MALLORCA
THB Gran Playa**** (Can Picafort)
THB Guya Playa**** (Cala Ratjada)
THB Cala Lliteras**** (Cala Ratjada)
THB Niágara**** (Playa de Palma)
THB María Isabel**** (Playa de Palma)
THB El Cid**** (Playa de Palma)
IBIZA
THB Los Molinos**** (Ibiza ciudad)
THB Ocean Beach**** (San Antonio)
THB Naeco Ibiza**** (San Antonio)
LANZAROTE
THB Flora*** (Puerto del Carmen)
THB Royal**** (Playa Blanca)
THB Tropical Island**** (Playa Blanca)Meeting these sustainability and quality goals allows THB hotels to look ahead to the rest of 2024 with renewed commitment and an even stronger sense of responsibility. We will continue to work hard towards our goal of ensuring all the hotels in the chain receive environmental certification of this type.
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