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  COVID 19. Information of interest

  Due to the current situation caused by the COVID-19 coronavirus pandemic, we have to protect the safety and health of the people working in the organization and our dear customers.
  
  We want to give our support and express our solidarity to the health care workers and people affected, and send a message of encouragement and peace of mind.
  
  
  In our hotels we work to provide our customers with the most up-to-date information and we apply our internal protocols to provide a safe environment.

  - We have reinforced all our daily hygiene and cleaning tasks as established in our protocols to ensure the health and safety of our clients and employees.
  - We do have a detailed contingency plan in order to apply all necessary measures in case it is required to do so.
  - We are fully committed to the recommendations of the authorities and public institutions and maintain constant communication with them in each of our destinations to specify compliance with the established indications.
  - We offer updated information to our customers and employees.

  
  If you need more information or want to cancel or modify your existing booking, please get in contact with us via email at  [email protected] (We will respond to all requests as soon as possible. Please note the current exceptional situation).

  
  
  

  
  If you want to know the current status of our destinations and receive information about the COVID19 you can contact each Community at the following contact telephone numbers
  
  - Canary Islands: 0034 900 11 20 61
  - Balearic Islands: 0034 061
  
  
  If you want to know the latest information about the COVID-19 in Spain please access to the latest news from the Ministry of Health here.

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